If you have any queries about our Residential or Commercial services please get in touch and we’ll be happy to help in any way possible. You can use the contact details on the right of this page or you can fill out the contact form below and we’ll get back to you within a few hours.
Cottons are members of the Royal Institution of Chartered Surveyors (RICS) and are therefore Regulated by the RICS. All Clients Money held by the firm is protected by the RICS Client Money Protection Scheme. Cottons Policy in this respect is to hold Client Money in accordance with the rules of the RICS Client Money Protection Scheme, and the rules, along with further information about the Scheme can be found by clicking the link below, or clicking the link to view our RICS Client Money Protection Scheme Certificate
If you have a complaint you wish to raise in relation to Cottons service, this should be addressed via the process outlined in the Complaints Handling Procedure below. Please note that this process should only be followed in relation to issues directly in relation to Cottons service. Issues relating to repair, maintenance, or issues within a property or neighbouring property should be addressed to the appropriate department of Cottons using the contact form above.
Cottons is a trading name of Cottons Property Consultants LLP, which is a Limited Liability Partnership in England and Wales, Registered No: OC360837, Registered Office: 361 Hagley Road, Edgbaston, Birmingham, B17 8DL. Individuals referred to as “partners “or “associate partners” are member of Cottons Property Consultants LLP, employees, persons working at the direction of, or consultants with equivalent standing or qualifications.